Question 1

How do I create my first photo?

Accepted Answer

Getting started is simple. Sign up for a free account, choose a plan or credit pack, then upload your photos. Describe the look you want, and our studio will deliver your finished image in minutes.

Question 2

What photos work best?

Accepted Answer

We accept JPG, JPEG, PNG, and WebP formats. For best results, upload clear photos with good lighting and your face visible. Selfies, portraits, and full-body shots all work great.

Question 3

How long does it take to get my photos?

Accepted Answer

Most photos are ready within 2-5 minutes. You will receive a notification when your studio-quality image is ready to download and share.

Question 4

What can I create with one credit?

Accepted Answer

One credit creates one studio-quality photo. This includes professional lighting, background enhancement, and your choice of resolution up to 4K.

Question 5

Do credits expire?

Accepted Answer

No, credits never expire. Purchase when you need them and use them at your own pace. This applies to both pay-as-you-go credit packs and subscription credits.

Question 6

Can I get a refund on unused credits?

Accepted Answer

Credit packs are non-refundable once purchased. However, if you experience any issues with photo quality, our support team will work with you to make it right.

Question 7

What is the difference between credit packs and subscriptions?

Accepted Answer

Credit packs are one-time purchases with no commitment—great for occasional use. Subscriptions offer better value with weekly, monthly, or yearly credits plus auto-replenish savings. Choose what fits your creative needs.

Question 8

What resolution options are available?

Accepted Answer

Choose from 1K (fast, great for social media), 2K (balanced quality), or 4K (maximum quality, print-ready). Note that 4K files may be compressed by some social platforms.

Question 9

What can I use my photos for?

Accepted Answer

Your photos are yours to use however you like—social media profiles, dating apps, professional headshots, content creation, or just for fun. Download in PNG, JPG, or WebP format.

Question 10

Can I edit or refine my photos?

Accepted Answer

Yes! Use the Edit feature to take any photo you have created and transform it further. Try different styles, backgrounds, or looks—each edit uses one credit.

Question 11

What if I am not satisfied with a photo?

Accepted Answer

We want you to love your photos. If something does not look right, try adjusting your description or uploading a different source photo. Our support team is also here to help troubleshoot any issues.

Question 12

How do I contact support?

Accepted Answer

You can reach our support team through the contact page or by email at support@phireso.com. We typically respond within 24 hours.

Question 13

Is my data safe?

Accepted Answer

Absolutely. Your photos and personal information are stored securely. We use trusted service providers to process your images, but your data is never sold or used for marketing. You can delete your photos and account at any time.